Yesterday over on Nokiausers, one of our Moderators there spoke out about the ever so increasing amount of Nokia Bashing that is being posted within the forums lately.

This post here on NokiaDNA is to get your feedback on Nokia Bashing, and what you think to it? Is it justified, and has Nokia really deserved all this negative feedback of late?

N900 thumb Nokia Bashing   Justified, or Just Down Right Ignorance?Here is what Bartmanekul of Nokiausers posted up within the forums yesterday….

While theres no debating Nokia has lost their way recently, but it seems to be it’s become bit of an ‘in’ thing to say.It might seem hippocritical coming from me, whom has been among the most outspoken about Nokias failures recently.

However, I feel I have a good point to everything I say, but theres a lot of people saying ‘Nokias out’ or ‘that they are finished. People are forgetting many things. Firstly, Nokia is the undisputed ruler of the mobile phone world.

They outsell everyone vastly, in pretty much every department. Nokia will not be dying anytime soon. they are a truely massive company, and have hold of a number of patents to basic mobile phone technology which everyone must pay to use, even Apple (pending the lawsuit of course icon wink Nokia Bashing   Justified, or Just Down Right Ignorance? ).

And when’s all said and done, I still have a Nokia as my main phone. So what’s the difference between someone trying to be cool, and a genuinely annoyed Nokia basher?It’s for 2 main reasons. Nokia have been doing badly and making mistakes, and that most people know they could be doing so much better.

People are frustrated when their new £500 phone is slow, and their £250 phone has much better speakers. People get annoyed when the services rolled out are full of bugs, when they are out of beta status.

Everyone gets annoyed when a feature comes along that everyone raved about (xenon flash), and is never seen again on any highend devices.Theres a lot of people that have good reason to bash Nokia, and it’s through Nokias own failings. But there are a lot of people out there to ignore it seems.

My personal reply to the above post, although referring to a completely different market, in this case, the automobile, I do still try and make a point, and that being Brands, and talk about a Brand of automobile that has had its own fair share of Bashing over the years. Skoda.

I’m thinking of buying a Skoda.

Many years ago, the above sentence would of been laughed at from all over Europe.For those who are not familiar with Skoda, they are a car manufacturer.

Full History can be found here, and here.

Now before you ask, “What has this got to do with Nokia?”

Let me explain..Skoda is a brand, a brand that has taken more bashing than pretty much any other Brand out there, ok, on this occasion its an automobile.

If you owned a Skoda many moons ago, many people laughed at you due to the horrible design, but nothing much else, in my experience of actually owning a rear engined Skoda (a long time ago), it was quite ugly, yes, but it was reliable, and comfortable, with a massive boot in the front.

Below is exactly the same model Skoda I had.

4517198190 1208f8fd8b Nokia Bashing   Justified, or Just Down Right Ignorance?Long story short, just like Nokia, investing in more, and more smaller companies, taking advantage of new technologies, and employing only the best people in specialist skill-base professions, Nokia is still going places, be it more in the way of Services, and Handsets, just like Skoda now..Not long ago, Skoda had a major investor, VW, and look at them now.

4517199484 dfb7493930 Nokia Bashing   Justified, or Just Down Right Ignorance?So what the hell was all that about.? Brands, Brands, and Brands.!

When Nokia bashing is committed by someone solely due to negligence, unknowing, or just plain stupid, criticizing Nokia for things the basher is completely unaware of the depth of what they are referring to, I laugh at them, just like people used to laugh at me when I owned my old Skoda.

Whilst people used to laugh at me, claim my car was ugly, I knew better, the car worked for me, and more. Now while many of you may not agree with me, I have my reasons.

Please let me know your thoughts on Nokia Bashing in the comments below, or if you wish to checkout the Original thread over at Nokiausers, then do so here, and please leave your feedback there too.! Thanks.!


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  • http://www.senseapplied.com Farhan

    Micky – I bash Nokia on the opportunities they had been missing upon , they announce a revolutionary phone and than take eons to bring it out in the market and by then competition had moved along .

    I just wrote how Nokia is missing opportunities in Pakistan , while they are still thinking to enter the market , local cellular companies have launched their version of mobile Money and Life Tools .

    Thirdly , Nokia has to build some flare , put Steve Jobs and Olli Pekka in front of each other , give Jobs some crappy cellphone and Pekka something out of this world and Job will create so much hype around the junk that Olli’s noise will die . As some say , Nokia people are great engineers just not good marketer .

  • Michael H

    I wouldn’t say it’s about Nokia bashing, albeit I can see how looking at some of the posts might be perceived that way (I don’t post there, just went to casually observe on account of this article).

    What I will say is that I think Nokia don’t ‘eat their own dogfood’ enough, resulting in handsets like the universally despised N97.

    I have the displeasure of owning one of these after over 10+yrs as a loyal Nokia customer. The N97 has to be one of the worst handsets it has ever released, buggy, underpowered, prone to random issues, and an abysmal body design that creeks and groans with continued usage.

    One of the key criticisms of consumer device manufacturers is that they don’t listen and engage with their customers, or at the very least tell them they are listening. The videos a few months back with a senior Nokia executive who’s name I forget is some way along the road to user engagement (admitting you were wrong).

    However, that engagement needs to go beyond – into active listening and prompt response territory. There’s no point telling me months down the road you care, you need to tell me that and make me believe it when I first report problems.

    You also need to take me, the consumer, seriously. If I have a problem it needs to be fixed. I don’t want to wait four months for you to bother to correct time zone and daylight savings issues – or if I have to wait that long you need to keep in touch.

    Anyway, I’ll say no more. I think some of the rants may be justified and Nokia needs to lift its game on consumer engagement.

    • http://www.nokiadna.com/ Micky

      Thanks for replying here Michael, some very good points indeed.